Effective Date: April 23, 2023
We are excited that you are joining or considering joining the Seam family! Seam takes the privacy and protection of its Applicants’ and Workforce Members’ personal information very seriously. This** Applicant and Employee Privacy Notice** (“Notice”) describes the types of information we collect, how we use and share information, and how you can manage certain information. We want anyone we recruit, anyone that is considering, and anyone who has a position with us to understand how we collect, use and share their information so please read this full Notice carefully.
If you have a question or concern related to Seam’s data practices, please refer to the “How to Contact Us” section below.
Who is Covered by this Notice
This Notice covers the following:
The Seam entity you applied with, that recruited you, or that you work for (“Seam,” “we,” “us,” “our”) is the controller of your personal information for purposes of this Notice. By “controller,” we mean the Seam entity that is primarily responsible for managing your information. The Seam entity you work for may depend on the geographical location where you are based. If you are a member of the Board of Directors, your data controller is Seam Inc. Contact us if you have questions about which Seam entity is the controller of your personal information.
Applicants and Workforce Members for an Seam entity based in California or any other location with applicable data protection laws should refer to the “Applicant and Workforce Member Data Rights” section below for information about your data rights.
What Personal Information We Collect and How We Use It
We collect information about you throughout your recruitment process and working relationship with Seam. This includes personal information, information that identifies you or has the potential to identify you as a natural person. In some cases, the personal information we collect may include sensitive personal information, such as health information or racial or ethnic information, as permitted under applicable law.
Ways We Collect Personal Information:
We may collect personal information when you provide it to us directly; for example:
We may also collect personal information about you from a Seam worker or a third party recruiting agency, if they refer you for a position. For example, the Seam worker who refers you may provide us with your resume or CV or information about how they know you.
We may generate personal information about you as follows:
We also may collect personal information from third parties or public sources, as allowed by applicable law. For example, as part of the hiring process, we may conduct background screenings through a third-party vendor that will collect information about your past education, employment, credit and/or criminal history, and/or professional licenses or certifications. As part of our ongoing talent and workforce development activities, we also may screen social media profiles to obtain information about your work-related experience and/or interests. During our working relationship, if you are involved in an investigation, we may obtain information about the incident from witnesses who may include private parties, law enforcement or public sources like news sources.
If we are not able to collect and use certain personal information, we may not be able to process your application, perform the necessary steps to consider you for a position with us, or to perform our workforce operations or provide you with the full benefits of your working relationship with us. In some cases, if we are not able to collect and use certain personal information, we may not be able to engage with you as an applicant/candidate or worker.
What Personal Information We Collect and How We Use It:
We may use personal information about our Applicants and Workforce Members to carry out our business functions and in connection with the purposes below, as permitted under applicable law. For each of these purposes, we may collect and use your name, home address, phone number(s), email addresses, and Seam ID number (if you are a Workforce Member). If you are a Workforce Member, and for certain purposes, we may receive limited personal information about an employee’s family members or other dependents or beneficiaries. We may also collect additional information for each of these purposes, such as the information described below.
Personal Information Collected from Applicants and How We Use It:
Personal Information Collected from Workforce Members and How We Use It:
Workforce Members may have limited choices in how we use their personal information. We will offer choices to affected Workforce Members when we intend to use personal information for a purpose not previously disclosed in this Notice or any other notice.
How We Share Your Personal Information Within Seam: We may share your personal information internally within Seam and among Seam’s affiliates and subsidiaries for purposes of recruiting and/or evaluating Applicants, resource planning, talent and recruiting, for our human resources and business functions, as described in this Notice, and as required under applicable law. All Seam and Seam affiliate and subsidiary Workforce Members who handle personal information must comply with Seam’s privacy and security policies. These policies are available on Seam’s intranet site. As used in this Notice, “affiliates and subsidiaries” means companies related by common ownership or control.
With Third Party Service Providers and Agents: We may share personal information with third parties that help us provide and administer our talent and recruiting, our Human Resources and other business functions. We require these third parties to agree to safeguard the personal information they receive.
With Third Parties Who Provide You Benefits or Services: In some cases, Seam may offer benefits provided by third parties that establish an independent relationship with you directly. In those instances, the third party’s use and sharing of your personal information will be covered by that third party’s privacy Notice. Be sure to review the privacy Notice of the third party when you decide to establish a relationship with them.
Merger or Sale of Our Business: If we are involved with a merger, asset sale, financing, liquidation, bankruptcy, or the acquisition of all or part of our business to another company, we may share your personal information with that company and its advisors before and after the transaction date.
Response to Legal Requests: We or our affiliates or subsidiaries may share your personal information with third parties when we reasonably believe disclosure is required or permitted in order to comply with a subpoena, court order or other applicable law, regulation or legal process.
Protection of Seam and Others: We may share your personal information when we believe it is appropriate to protect the rights, property, or safety of Seam, our products or services, our customers, our Applicants, Workforce Members or others.
**Aggregate Information: **We may share your personal information in a form that does not identify you individually, such as in aggregate and/or de-identified form, internally within Seam or with certain third parties for purposes such as research, reporting and benchmarking.
How You Can Manage Your Personal Information
For Applicants, you have the ability to access, review, update and correct certain personal information you provided to us through our online applicant tracking system portal if you have created an account.
For Workforce Members, you may access, review, update and correct certain personal information you provide to us through the online tools available to you. You can access these tools through Seam’s intranet site. We will require proper credentials for you to be able to access your personal information.
If you have questions about these online tools or managing your personal information, contact us using the information in the “How to Contact Us” section below.
Applicant and Workforce Member Data Rights
Legal Basis for Processing Personal Information:
Our legal basis for collecting and using the personal information described in this Notice will depend on the personal information concerned and the specific context in which we collect it.
We collect and use your personal information where we need the personal information to perform a contract with you (such as to administer an employment or work relationship with us), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we may have a legal obligation or may otherwise need the personal information to protect your vital interests or those of another person. In some limited cases and when applicable, we may collect and use your personal information where we have your consent.
If you have questions about the legal basis we use to collect and use your personal information, please contact us using the contact methods in the “How to Contact Us” section of this Notice.
How You Can Exercise Rights Regarding Your Personal Information:
This section applies to Applicants and Workforce Members based in the EEA, California or other regions where there are applicable data protection laws.
If you live in the EEA, your rights may include:
If you live in California, your rights may include:
If you are an Applicant or Workforce Member in France, you also have the right to give directives about the processing of your personal information after your death.
To make a request, please contact us using the methods described in the “How to Contact Us” section below. We will consider and act upon any such requests in accordance with applicable data protection laws. If you are a California resident, you may only make a request to exercise your rights on behalf of yourself. You also have a right to submit requests to exercise your rights through an authorized agent. An authorized agent must be registered with the Secretary of State in California to conduct business in California. If you choose to use an authorized agent, you must (a) provide signed permission to that authorized agent to submit requests on your behalf, (b) verify your identity directly with us, and (c) directly confirm with us that you granted permission to the authorized agent to submit the request on your behalf. For clarity, you are required to verify the identity of both yourself and the authorized agent.
In order to verify your request, you must provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information. You must describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to your request.
When we receive your request to exercise your rights: (a) we will acknowledge receipt of your request; (b) we will try to match the personal information you provide in making the request with personal information we already maintain about you; (c) if required to verify your identity, we may ask you to provide additional information, including personal information; (d) we will consider various factors when determining how to verify your identity, such as the sensitivity and value of the data, the risk of harm, the likelihood of fraud, etc.
We will only use personal information we collect during the verification process for the purpose of verifying your identity. If we are unable to verify your identity as required by applicable laws and regulations, we will decline to comply with your request, and let you know why.
We will respond to your requests within the time periods prescribed by applicable law. If we require additional time, we will inform you of the reason and extension period.
When applicable, if we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
Please be aware that you may have limited choices in your ability to request deletion of personal information due to Seam’s legal obligations to retain certain information.
California Residents
This Section provides additional provisions that apply to residents of California. In the event of a conflict between this section and the remainder of this Notice, this section shall take precedence for California residents. In this section only, capitalized terms not defined in this Notice shall have the meanings set forth in the California Consumer Privacy Act (“CCPA”). Some of this information may constitute sensitive personal information defined by the CCPA. Where our processing of this sensitive personal information is not for a permissible business purpose, we will provide you an opportunity to limit the processing of that information. For example, collection of that information may be opt-in only.
For details on the information we process, please refer to the CCPA Right to Know chart at the bottom of this Notice.
How We Retain Your Personal Information
We will retain your personal information in compliance with Seam's records and information management policies. For example, we may retain personal information to comply with obligations under applicable laws and regulations, resolve disputes, and enforce our agreements. We will retain your personal information no longer than is necessary to carry out the purposes provided in this Notice and/or as required or permitted by applicable law.
How We Secure Your Personal Information
Seam uses appropriate technical and organizational measures to protect the personal information of its Applicants and Workforce Members. For example, we limit access to your personal information to members of Seam’s and Seam’s affiliates' and subsidiaries’ personnel with a need to know in connection with their job duties, such as select personnel within the recruiting, human resources, finance, legal, insurance, information security and IT departments, as well as individuals evaluating you as a candidate, and for talent acquisition, human resources, and business uses.
International Data Transfers
We may transfer, process and store personal information, including sensitive personal information, about our Applicants and Workforce Members outside their country of residence, including countries where we and our third-party service providers operate, in accordance with and as permitted by applicable law and regulations. These countries may have data protection laws that are different from the laws of your country (and, in some cases, may not be as protective). This means that personal information about Applicants and Workforce Members based outside of the United States may be transferred to Seam Inc. in the United States and to third-party service providers located in the United States and other countries, for the purposes identified above. For information about where our third-party service providers store your personal information, please contact us as described in the “How to Contact Us” section. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Notice.
How to Contact Us
Questions or Comments: If you have questions or comments about this Notice or our privacy practices, please contact us by email at hr@getseam.com.
Exercising Your Data Rights: If you are based in the EEA, California or another region with data rights under applicable data protection laws, please contact us at the number posted on Seam’s intranet or listed below. If you are a Workforce Member, you can also use the online chat or case submission features accessible through the HR Connect page on Seam’s intranet, where available.
Complaints or Disputes: If you are an Employee and have complaints or disputes about this Notice or our privacy practices, please contact hr@getseam.com.
Please also see our Employee Privacy Complaint Policy on Seam’s intranet.
If you are an Applicant and have complaints or disputes about this Notice or our privacy practices, please contact us at hr@getseam.com.
Changes to this Notice
We may update this Notice from time to time in response to changing legal, technical or business developments. If you are an Applicant, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you are a Workforce Member, and as required under applicable law, we will provide you notice of changes to the way we process your personal information via Seam’s intranet pages and/or email and will obtain your consent as required by applicable law. All changes are effective immediately upon posting a notice. You can see when this Notice was last updated by checking the "Effective Date" date displayed at the top of this Notice.
CCPA Right to Know Disclosures
Category of Personal Information (and examples) | Category of Source from which Personal Information is Collected | Purpose of Collection | Category of Third Parties to whom Personal Information is Disclosed for a Business Purpose | Category of Third Parties to whom Personal Information is Sold | Category of Third Parties to whom Personal Information is Shared |
Identifiers ● Full name, nicknames or previous names (such as maiden names) ● Mailing address ● Email address ● Telephone Number ● Mobile number | Directly from you Third parties (e.g., recruiters, government agencies) Public Communities (e.g., social media) | See section above titled “What Information We Collect and How We Use It” | Service Providers Benefits Administrators Security Providers Hotels and Lodging Providers Goods and Service Vendors | N/A. We do not sell Personal Information. | Advertising Partners. |
Protected Classifications ● Race and ethnicity ● Disability status ● Veteran status | Directly from you Third parties (e.g., government agencies) Public Communities (e.g., social media) | See section above titled “What Information We Collect and How We Use It” | Service Providers Benefits Administrators Government Agencies | N/A. We do not sell Personal Information. | N/A. We do not share this Personal Information. |
Biometric Information ● Fingerprints for secure access to buildings | Directly from you |